Why did we choose them? Ouch!

Vendor partnerships are a lot of like marriage, 1/2 end in divorce, 1/3 end in deep legal settlement. Don't be a failed married statistic. Pick the right partner...

1. Current & Future Needs of Firm's Business Strategy

2. SAAS Solution Prowess Amongst Competing Solutions

3. Headless Architecture / Robust API Libraries for Integrated User Experience

4. Financial Backing of SAAS Provider (Startup, High-Growth, Acquisition Target)

5. Security And Compliance Consideration

6. Terms of the Contract (Protect Yourself Against Double Digit Renewals)

7. Strong Customer Referrals

8. Iterative or Incremental Delivery of Actual SAAS Implementation

Be wary of:

• Executive Relationships Between Firm and SAAS Provider

• Lack of Internal Expertise Involved in SAAS Selection Process

• Date Driven vs. Business Outcome Focused Delivery

• Lack of Proof of Concept or Small Pilot Prior to Contract Execution & Payment (SAAS Provider Should have Skin in the Game)

• Misaligned of Service Levels & Recovery Times with that of your Firm